Zoom Phone is a feature-rich cloud phone system that brings your phone system, video meetings, and online chats together in one app. The awareness panel helps employees handle high call volumes, making teamwork and customer service smoother. You can transfer calls easily while checking colleagues’ availability in real time. Call-queue analytics, both live and historical, gives IT teams insights to improve interactions with customers and employees and manage users.
Zoom Phone Brings Your Teams Together with Seamless Communication
Zoom phone offers a number traditional pbx features that enable employees to make the most our of their business interactions, as well as advanced features sometimes at additional cost. Competitive starting prices enables you to make the most of your business communication and collaboration, making it a great choice for your business phone system, whether you own a small business or are responsible for creating a zoom workplace in your corporate offices.
Intelligent call routing & auto attendants
Out-of-the-box integrations (Office 365, G-Suite, Slack etc.)
Voicemail & call recording
Secure HD voice
Unlimited domestic calls with each licence
Desk phone support
Option to host your own PBX
Regional presence and calling
Unified messaging & chat
Call Management software
Comprehensive call history with contact details, notes and tags
Video calls from desk phones or mobile apps for visually engaging customer service
By implementing a VoIP (voice over internet protocol) solution like Zoom Phone within your business, you will create a professional and smooth customer experience for all of your callers, paired with our remote & on-site support, we will be your team’s ‘safe pair of hands’ and ensure you are always optimising your new telephone system.
Call Conferencing
With 3-way ad hoc conference calling, users can easily add a third person to an ongoing call, allowing simple group discussions without needing to schedule in advance.
Call Delegation
Give administrative assistants access to inbound and outbound calls helping your business executives to improve communication and collaboration and manage calls more effectively.
Elevate to Meeting
EZoom phone also enables you to easily switch between multiple applications, and transition a phone call into a full-featured Zoom Meeting, eliminating the need for participants to manually join.levate to Meeting
Listen (Monitor)
Allows a user to monitor a call quietly, supporting situations like an assistant taking notes for an executive or a colleague observing for training.
Shared Line
Allows phone users to place a call on hold, allowing a manager or colleague to visually identify and retrieve the call seamlessly.
Bring Your Own Carrier
Redirect your existing voice circuits or trunks to the Zoom cloud to enable the Zoom Phone cloud PBX service.
Key Features of Zoom Business Phone Solutions
- Works with Business Tools: The Zoom VOiP phone system connects to tools like CRMs to make work easier and get more done.
- Clear Conference Calls: Ensures everyone is heard clearly during team meetings.
- Voicemail and Recordings: Zoom offers many zoom phone features and let you save voicemails or record calls for training, rules, or later use.
- Easy Call Transfers: Smart features send calls to the right person or department quickly.
- Global and Local Calling: Make calls worldwide and use local numbers for more options.
- Use Anywhere: Works on mobile phones and desktops, so you can stay connected on any device.
- Secure and Clear Calls: zoom phone lets you make and receive calls of extremely high-quality sound with added security through encryption.
Benefits of Using Zoom Phone for Businesses
- Scalable for Any Team Size: Zoom Phone adjusts to fit your team, whether it’s small or big. No extra gadgets or tricky setup needed.
- Saves You Money: Spend less on equipment. Zoom Phone includes tools like call routing, texting, and auto attendants to help your team get things done.
- Easy to Use: Manage calls with simple features like queues and auto attendants. Check call history and texts (sms messaging) to keep everyone on the same page.
- Great for Remote Work: Stay connected no matter where you are. Zoom Phone’s secure cloud system is perfect for remote or hybrid teams.
How Zoom Phone Works with Zoom Meetings and Zoom Team Chat
Zoom Phone allows you to connect with Zoom Meetings and Team Chat, making video conferencing simple. It helps teams work better together and finish tasks faster. With everything in one place, it stays clear and organised.
Zoom Phone and Zoom Meetings Integration
Zoom Phone supports inbound and outbound calls right in the Zoom app. One cool feature is switching a phone call into a Zoom Meeting. Need to loop others into your call? No problem. You can quickly switch to a video meeting by joining or starting a Zoom Meeting and merging the call. Simple and easy!
Zoom Phone and Zoom Team Chat Integration
Zoom Team Chat lets you send messages, share files, and work together easily. Need to talk instead of text? You can make Zoom chat Phone calls right from the chat. Switching from typing to talking is quick and simple.
Why Choose Zoom Phone for Excellent Business Communication from Zexi
Working with Zexi for Zoom Phone means improving your business communications with over 30 years of telecom experience. We understand the industry, so you can rely on us for solid service and support.
Switching to VoIP is easy. We take care of everything—from setup to maintenance. If something goes wrong, we fix it fast and keep disruptions low. With flexible zoom phone pricing, and a range of phone features, Zexi includes Zoom within our extensive portfolio. Recently told we were one of the best voip providers, we are truly independent, and work with businesses of all sizes. As your chosen voip service provider, customer service is our priority and a phone system is far more than a tool to make and receive phone calls.
At Zexi, phone services are one of the long term technology solutions we provide, with access to customer support long after your installation, we strive for 100% customer satisfaction by building long term partnerships you can trust. Call us today for your zoom phone review.
Frequently Asked Questions
Have a question in your mind?
Does Zoom Phone support traditional desk phones alongside VoIP devices?
Yes, Zoom Phone works with traditional pbx services and zoom phone integrates with desk phones and VoIP devices. If a desk phone is certified for Zoom Phone, it will work, making it ideal for zoom video or zoom calls. This means businesses can keep using their current phones while upgrading to a VoIP system. It’s a flexible option that also helps save money when switching to modern communication tools.
How does Zoom Phone ensure high call quality for business needs?
Zoom Phone makes business calls clear and reliable. It uses smart features like Quality of Service (QoS) settings, better network routing, and special audio technology to ensure great sound. You can also monitor call quality and check real-time data, which helps IT teams fix problems fast. Plus, it works with cloud systems to keep calls running smoothly, even during busy times.
What customer support options does Zoom Phone offer for business users?
The zoom phone service offered by zoom is extensive and be discussed directly with zoom or directly with your zoom phone installer, who will be able to ensure you have access to the right support for the zoom phone right from the start.
