IT services are essential to the success of any modern tech-driven company, with every element of the company relying on their devices to perform their role. Businesses across the UK trust our managed IT services to support their day-to-day operations and be integral in the growth and stability of their business with complete confidence and extensive expertise.
We provide tailored software solutions designed to meet the needs of your business, regardless of your size or location, with proven success within many organisations, ranging from SMBs to large corporate enterprises.
As partners with industry leaders like Cisco Meraki, Dell, Watch Guard, HP, Sonicwall, Mac and Intel, we ensure your IT systems stay secure, efficient, and productive throughout 2025.
Our IT Services at a Glance:
Comprehensive network protection with firewalls and security
Single and Multi-site organisations
University Campus and learning environments
Remote and on-site support for applications and users
Cloud infrastructure management
Mesh WiFi System Deployment and management
Cisco Meraki Network Infrastructure Deployment and Management
Advanced cybersecurity solutions
Robust Virtual Desktop Machines
Cyber Security Services, Internal and perimeter Security
Solutions for Small and Medium-sized and Larger Corporate Organisations
24/7 proactive monitoring and issue resolution
Flexible service levels tailored to your business needs
Unified collaboration tools and VoIP telephony
Microsoft Office 365 Solutions and Google Workspace subscriptions
Backup and Recovery for Microsoft 365 and Google Workspace data
Automatic Email signature management services
Strategic planning and implementation for growth so you stay ahead of the curve
Support for BYOD (Bring Your Own Device) deployments
Our IT support packages:
ESSENTIAL SUPPORT
- Health check
- Remote support
- Online ticketing system
- Schedule online support sessions
- System Monitoring and Reporting
- Email connectivity assistance
- Print, copy & scan help
- Free 100GB online back-up
from £9.99 (Per User)
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ENHANCED SUPPORT
- Includes all Silver support services plus…
- Dedicated support technician
- Proactive health monitoring
- Microsoft 365 services management
- Proactive system monitoring
- End-point cyber security and anti-virus
- Free 500GB online back-up
- Security event monitoring
- System update management
- Virus protection management
- Firewall and gateway management
from £19.99 (Per User)
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PLATINUM SUPPORT
- Includes all enhanced support services plus…
- On-site support engineer
- Unlimited online back-up
- Remote management
- Remote user assistance
- System load balancing
- Bandwidth usage tracking & optimisation*
- Application log monitoring and management
- Desktop policy management
- Managed system update service
from £39.99 (Per User)
ENQUIRE NOW*All IT support plans are fully customisable based on your needs. Call our team today to discuss your customised IT package.
Why is IT Support Service Essential for Your Business?
Outsourcing IT management to a managed services provider allows businesses to access expert knowledge, ensure they are up-to-date, reduce strain on internal IT teams, and keep their technology systems secure and reliable, allowing you to focus on your business.
Key benefits include:
- Reliable technical support
- Control of budgets and unlock your systems and data
- Dedicated team with a dynamic, proactive approach
- Friendly, tailored solutions
- Faster innovation and delivery
- Stronger cybersecurity measures
- Increased employee satisfaction
- Improved IT flexibility
- Easy scalability
- Peace of Mind that your IT is covered
- More time for management to focus on priorities
- Support the university and the teaching team
- Provide a status page, the window to your services, allowing access to key resources
- Greater operational efficiency
- Tailored services
A managed services provider can work as an extension of your team, manage specific technologies, or support projects on an ongoing or one-time basis.
Our Managed IT Services and Support That Works For Your Business
Many IT infrastructure solutions exist for businesses. We offer custom solutions designed to meet your organisation’s unique needs, ensuring that unauthorised access to your PC or servers is controlled and that your connectivity is optimised for your business.
Business IT Technical Support
We provide technical support for businesses to ensure smooth and secure IT operations. Our team helps with network setup, configuration, and troubleshooting. We offer dependable MESH Wi-Fi solutions and properly configure internal networks to ensure your team can access the internet and network sources.
Our technicians can assist you and your team if you need help setting up or maintaining your system. Count on us to keep your IT systems secure and functioning efficiently.
Cyber Security Awareness – are you prepared?
Protect your business’s data with the right cybersecurity solutions. Our experts provide custom strategies to keep your organisation secure, providing tips to prepare your team and ensure their security awareness is keeping your data safe and secure.
We also offer SharePoint services to store your files safely and make them accessible across devices. You can rely on us to keep your data secure.
As a skilled IT provider, we deliver reliable support whenever you need it. Our team is trained across all areas of IT to ensure you get the best service possible, with a vital learning experience to educate you and your team.
VOIP, Telecommunications and Hosted Telephony
We provide VoIP telephony services to create secure and reliable phone systems for your business. We will help determine whether you need Hosted Telephony on a cloud system, on-premises or a hybrid solution. This helps improve customer support while reducing costs compared to traditional phone lines.
Our team will work with you to find the best telecommunication solution to suit the needs of your business, ranging from physical handsets to softphones and headsets, providing the optimal solution for your organisation. We focus on understanding your business and delivering personalised options, and we take pride in ensuring that your system is available at all times.
Network and Infrastructure Management
A reliable network is essential for any business. We build, configure, and manage IT networks to keep them secure and efficient, ensuring your network status is always optimal. Our skilled technicians work to protect your account data at all times.
Choose between cloud-based or on-premises systems for your network. We’ll help you pick the right solution and ensure a seamless setup process.
With dependable IT services, we help businesses stay secure, efficient, and ahead of the competition.
Benefits of Working with an IT Solutions Specialist Company
Working with an experienced IT provider means having a team that understands your business needs. They keep your systems secure and running efficiently.
Your staff gets access to email and phone support, a service desk, and easy-to-use tutorials and tools. You can rely on them to keep your systems protected and effective.
Strengthened Security
IT support keeps your systems and networks secure. It protects your data from threats like viruses and malware. We ensure your equipment stays updated and safe.
Your business may need added security, such as content filtering, to meet data protection rules. We provide tools to keep your operations safe and compliant.
We also offer data backup solutions to protect your information. If your system fails, you’ll have a reliable backup to restore and keep things running.
Proven Expertise
Partnering with an experienced IT provider gives you reliable and trustworthy support. We offer services designed to meet your specific needs.
Choosing the right IT support is crucial for your business. Skilled partners resolve problems quickly and deliver consistent solutions.
Our team of IT experts is dedicated to providing great service. We focus on your goals and work hard to deliver effective results.
Increased Employee Productivity
Quality IT support helps your team stay focused without tech problems slowing them down. Our experts resolve issues quickly to avoid downtime and keep operations running smoothly.
If your current IT systems aren’t meeting your needs, we can provide secure, reliable solutions. We also offer regular maintenance to keep everything working as it should.
The right IT support ensures your team can work efficiently without interruptions.
Improved Efficiency
We keep your IT systems running smoothly and securely. Our team checks your setup, identifies issues, and fixes them before they cause problems. We ensure your devices are set up correctly for the best performance.
We also provide tools and guidance to help you stay current with IT trends. With our support, your systems will run reliably, giving your business the stability it needs to succeed.
24/7 Support
24/7 IT support is crucial for keeping your business running smoothly.
Zexi provides a round-the-clock service to resolve issues quickly.
We’re focused on protecting your data and keeping your business secure.
Count on Zexi for reliable IT solutions.
Better User Experience
We provide expert IT support to ensure a smooth user experience. Our skilled team quickly resolves issues to keep systems running without delays.
Our IT services help staff work efficiently and securely. With reliable tools and support, your team gets what they need to perform their jobs effectively.
Choose Zexi for Information Technology (IT) Support Services
Zexi provides IT support services for businesses in Essex, London, and across the UK. We work with IT teams to create solutions that fit your needs. Our team has extensive experience and can offer reliable advice on securing and managing your IT systems.
With 30 years of experience, we stay updated on the latest technology to deliver the right solutions for your business. We take the time to connect to your goals and develop strategies that work for you.
Every business is unique, so we tailor our approach to meet your IT requirements. Contact us to learn how we can support and enhance your business.
Frequently Asked Questions
Have a question in your mind?
What does an IT support company do?
IT support helps fix technology problems for employees and organisations. It focuses on resolving issues with devices or systems.
Do we provide IT support services outside of Essex?
We offer IT support in Essex, London, and across the UK. Zexi provides dependable, professional services to businesses of all sizes, no matter your location.
What kind of IT service can you expect from Zexi?
We provide IT support for hardware, software, networks, and security. Our goal is to keep your systems running efficiently and help your team stay productive. Count on us for dependable IT solutions.
What are basic IT supports?
IT support keeps systems running properly. It solves technical issues, maintains system health, and assists users with their needs.
